> ## Documentation Index
> Fetch the complete documentation index at: https://docs.transparencyhubnetwork.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Service

> How Transparency Hub Network sends transactional emails.

## Email Delivery

Transparency Hub Network uses a managed email service to deliver transactional emails including:

* Membership application notifications
* Renewal reminders
* Payment receipts
* Event invitations and reminders
* Meeting minutes delivery

## Email Types

| Type                      | Trigger                             | Configurable             |
| ------------------------- | ----------------------------------- | ------------------------ |
| Application notifications | Membership workflow state changes   | ✅ Template customizable  |
| Renewal reminders         | Based on reminder frequency setting | ✅ Frequency configurable |
| Payment receipts          | Successful payment                  | Template only            |
| Event reminders           | Configurable minutes before event   | ✅ Time configurable      |
| Meeting minutes           | After AI processing completes       | Automatic                |

## Customization

Email templates can be customized per notification type in **Administration → Notifications**. See [Notifications](/admin/notifications) for details on template variables and customization options.

<Tip>
  Ensure your association's email domain is properly configured to avoid emails landing in spam folders. Contact support if you need help with email deliverability.
</Tip>