> ## Documentation Index
> Fetch the complete documentation index at: https://docs.transparencyhubnetwork.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Members

> Add, manage, and import members into your association

# Members

Members are the core of your association. Transparency Hub Network provides flexible tools for adding, managing, and importing members.

## Adding Members

<Tabs>
  <Tab title="Manual Entry">
    Navigate to **Members → Add Member** and fill in:

    * Full name and email address
    * Membership type
    * Chapter assignment (optional)
    * Custom profile fields

    The member will receive an invitation email to complete their profile.
  </Tab>

  <Tab title="Bulk Import">
    Import members from a CSV file:

    1. Go to **Members → Import**
    2. Download the CSV template
    3. Fill in your member data
    4. Upload the completed CSV
    5. Map columns to fields and confirm

    <Info>
      The importer handles duplicates by matching on email address. Existing members are updated rather than duplicated.
    </Info>
  </Tab>

  <Tab title="Application Form">
    Members can self-register through your association's public application form. Applications follow your configured [workflow](/admin/workflows) before being approved.
  </Tab>
</Tabs>

## Member Profiles

Each member profile includes:

* **Personal information** — Name, email, phone, address
* **Membership details** — Type, status, join date, expiration
* **Chapter assignments** — Which chapters they belong to
* **Payment history** — Dues payments and outstanding balances
* **Event attendance** — Events they've registered for or attended

## Managing Members

From the member list, you can:

* **Search and filter** by name, email, membership type, status, or chapter
* **Edit** individual member profiles
* **Change membership type** or status
* **Suspend or deactivate** members
* **Export** the member list to CSV

<Warning>
  Deactivating a member revokes their access to the member portal and stops renewal reminders. It does not delete their data.
</Warning>

## Member Statuses

| Status          | Description                              |
| --------------- | ---------------------------------------- |
| **Pending**     | Application submitted, awaiting approval |
| **Active**      | Approved and in good standing            |
| **Expired**     | Membership has lapsed                    |
| **Suspended**   | Temporarily disabled by an admin         |
| **Deactivated** | Permanently disabled                     |