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Dues & Payments

Transparency Hub Network supports flexible dues collection with integrated payment processing through Stripe and Paystack.

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Configuring Dues

Dues are configured per membership type. Each type specifies:
  • Amount and currency
  • Billing cycle — one-time, annual, or custom period
  • Auto-recurring — whether to charge automatically on renewal

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Payment Gateways

Stripe

Ideal for international organizations. Supports cards, bank transfers, and 135+ currencies. Setup guide →

Paystack

Optimized for African markets. Supports cards, bank transfers, mobile money, and USSD. Setup guide →
Connect your gateway in Association Settings → Payment Settings.

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Payment Methods

Members can pay via:
  • Online payment — Through the member portal using the configured gateway
  • Manual recording — Admins can record offline payments (cash, cheque, bank transfer)

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Tracking Payments

The Payments dashboard shows:
  • Recent transactions with status (completed, pending, failed)
  • Outstanding dues — Members with overdue payments
  • Revenue summary — Total collected by period
  • Export — Download payment records as CSV
Use filters to view payments by membership type, chapter, date range, or status.

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Payment Receipts

Members automatically receive an email receipt after each successful payment. Admins can resend receipts from the payment details page.

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Refunds

Refunds must be processed directly through your Stripe or Paystack dashboard. Record the refund manually in the platform to keep records in sync.